Shipping policy

Thank you for shopping with The Thomasina Collection.

Orders are carefully packed and dispatched as soon as possible. Please allow 2–3 working days for your order to be processed before dispatch.

Delivery options and costs will be shown at checkout. Delivery times may vary depending on the service selected and your location.

Please make sure your delivery address is correct when placing your order.  If you notice an error, contact us as soon as possible so we can try to correct it before dispatch. Your statutory consumer rights are not affected.

If your order has not arrived within the expected delivery timeframe, please contact us at thethomasinacollection@outlook.com and we will do our best to assist you.

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and item so that we can investigate the issue.